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    Google home and TriggerCMD stop working when Google home is set to French

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    • ?
      A Former User @A Former User
      last edited by A Former User

      @Russ Any updates???

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      • ?
        A Former User @Russ
        last edited by

        @russ Any news???

        RussR 1 Reply Last reply Reply Quote 0
        • RussR
          Russ @A Former User
          last edited by

          @alain-coderre, I just submitted the French and German language versions. I should get feedback in a couple days. It probably won't pass their review the first time, but at least now I'm making progress.

          Russell VanderMey

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          • ?
            A Former User @Russ
            last edited by

            @russ OK! Thanks! 🙂

            RussR 1 Reply Last reply Reply Quote 0
            • RussR
              Russ @A Former User
              last edited by

              @alain-coderre, bad news. That problem where a person using French language gets an English response. I was hoping Google fixed it. I'm researching it again now.

              Russell VanderMey

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              • D
                Dominik Pellkofer
                last edited by

                @Russ, does the same hold true for German? Still following the progress with my fingers crossed...

                Thx!

                RussR 1 Reply Last reply Reply Quote 0
                • RussR
                  Russ @Dominik Pellkofer
                  last edited by

                  @dominik-pellkofer, yes, same issue with German. I was able to reproduce it even with a brand new project, so I open a ticket with Google with screnshots. Hopefully that will prove something is wrong, and give them ideas on how to fix it.

                  Russell VanderMey

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                  • RussR
                    Russ
                    last edited by Russ

                    FYI - I'm still working on this. I've been emailing back and forth with Google tech support every day. For some reason the German and French versions are returning the English version's text.

                    EDIT 6/8/18: I got this from Google support 3 days ago, so I think we're making progress:

                    Actions on Google Support
                    Jun 5 (3 days ago)
                    to me
                    Hi,

                    Our apologies for the inconvenience this has caused. I already have coordinated this with our internal team and it seems this is a bug from our side. They are actively working on this and will keep you posted once I get an update from them. We thank you for your patience and understanding.

                    Russell VanderMey

                    ? 1 Reply Last reply Reply Quote 0
                    • M
                      Marcelo García
                      last edited by

                      Hi Russ,

                      Recently it was launched google home in Spanish and "TRIGGERCMD" is what I need to run scripts on my raspberry with Google Home.
                      If it's possible you can add "Spanish" to the integration list 😉 ?

                      Form: "OK Google, ejecuta TRIGGERCMD @trigger en @computer con parametro @params"

                      Tell me if you need to translate something else?
                      Thanks,

                      1 Reply Last reply Reply Quote 0
                      • ?
                        A Former User @Russ
                        last edited by

                        @russ Any news on the French support?

                        RussR 1 Reply Last reply Reply Quote 0
                        • RussR
                          Russ @A Former User
                          last edited by

                          @alain-coderre, this is the latest from Google tech support. They've acknowledged a problem on their end, but it's still taking a while.

                          Actions on Google Support
                          Jun 28 (1 day ago)
                          to me
                          Hi,

                          Thank you for the confirmation. I will coordinate this to our internal team to continue the investigation. We will provide updates as soon as we finished the investigation. We thank you for your patience and understanding.

                          Regards,

                          Christian Dale
                          Actions on Google Support Team

                          Russell VanderMey

                          RussR 1 Reply Last reply Reply Quote 0
                          • RussR
                            Russ @Russ
                            last edited by Russ

                            @Alain-Coderre, fyi, this is the latest email from Google from 3 days ago. I'm still waiting for a solution.

                            Hi,

                            We apologize if you were inconvenienced by the delay in helping with your issue. We understand the issue you've been experiencing hasn't been resolved. We want you to know we’re working it. You’ll get updates from us on the status of the issue until it’s resolved.

                            Note: This is a follow-up email. We require no action on your end unless you have any feedback or a follow-up question.

                            We thank you for your patience and understanding. Regards, Christian Dale Actions on Google Support Team

                            Regards,

                            Christian Dale
                            Actions on Google Support Team

                            Russell VanderMey

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                            • RussR
                              Russ
                              last edited by Russ

                              @Alain-Coderre, I finally got my TRIGGERcmd Alexa skill approved for French, in case that helps.

                              Google just keeps giving me the same apology for the delay (same as I'm giving you basically), so I'm still on hold with getting Google Assistant to work with any other languages. Sorry about this. I could probably get it working if I just started from scratch, so I'm thinking about making a separate Google Assistant action for French. I hate to do that, but at this point I don't know what else to do.

                              Russell VanderMey

                              ? 1 Reply Last reply Reply Quote 0
                              • ?
                                A Former User @Russ
                                last edited by

                                @russ Thanks for the update!

                                1 Reply Last reply Reply Quote 0
                                • N
                                  nick beau
                                  last edited by

                                  Any news for this post?

                                  RussR 1 Reply Last reply Reply Quote 0
                                  • RussR
                                    Russ @nick beau
                                    last edited by Russ

                                    @nick-beau,

                                    At this point if you want to run commands by speaking French, I recommend using Alexa.

                                    Google acknowledges their problem, but they don't seem to know how to fix it, so I don't have an ETA on French language Google Assistant support.

                                    Russell VanderMey

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                                    • RussR
                                      Russ
                                      last edited by

                                      @Alain-Coderre and @nick-beau, fyi, Google seems to have corrected whatever was wrong because I tried again recently and I didn't have that problem. I was able to submit both French and German for approval. They both got rejected, but I think I corrected the problems they identified, and I resubmitted. I'm crossing my fingers. Hopefully we'll have German and French working soon.

                                      Russell VanderMey

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                                      • RussR
                                        Russ
                                        last edited by

                                        @Alain-Coderre, @nick-beau, great news! Google finally approved French and German!

                                        That clears the way to add Spanish, then Italian too.

                                        Russell VanderMey

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                                        • RussR
                                          Russ
                                          last edited by Russ

                                          @buaamm, do you speak Japanese? I'm willing to do it. You're the first to ask about it.

                                          Russell VanderMey

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                                          • RussR
                                            Russ
                                            last edited by

                                            @buaamm, so far I've added Japanese support for TRIGGERcmd Smart Home - both Alexa and Google Assistant.

                                            Would you mind testing? Please tell me if I got anything wrong.

                                            Russell VanderMey

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