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    Google home and TriggerCMD stop working when Google home is set to French

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    • ?
      A Former User @Russ
      last edited by

      @russ Any news on the French support?

      RussR 1 Reply Last reply Reply Quote 0
      • RussR
        Russ @A Former User
        last edited by

        @alain-coderre, this is the latest from Google tech support. They've acknowledged a problem on their end, but it's still taking a while.

        Actions on Google Support
        Jun 28 (1 day ago)
        to me
        Hi,

        Thank you for the confirmation. I will coordinate this to our internal team to continue the investigation. We will provide updates as soon as we finished the investigation. We thank you for your patience and understanding.

        Regards,

        Christian Dale
        Actions on Google Support Team

        Russell VanderMey

        RussR 1 Reply Last reply Reply Quote 0
        • RussR
          Russ @Russ
          last edited by Russ

          @Alain-Coderre, fyi, this is the latest email from Google from 3 days ago. I'm still waiting for a solution.

          Hi,

          We apologize if you were inconvenienced by the delay in helping with your issue. We understand the issue you've been experiencing hasn't been resolved. We want you to know we’re working it. You’ll get updates from us on the status of the issue until it’s resolved.

          Note: This is a follow-up email. We require no action on your end unless you have any feedback or a follow-up question.

          We thank you for your patience and understanding. Regards, Christian Dale Actions on Google Support Team

          Regards,

          Christian Dale
          Actions on Google Support Team

          Russell VanderMey

          1 Reply Last reply Reply Quote 0
          • RussR
            Russ
            last edited by Russ

            @Alain-Coderre, I finally got my TRIGGERcmd Alexa skill approved for French, in case that helps.

            Google just keeps giving me the same apology for the delay (same as I'm giving you basically), so I'm still on hold with getting Google Assistant to work with any other languages. Sorry about this. I could probably get it working if I just started from scratch, so I'm thinking about making a separate Google Assistant action for French. I hate to do that, but at this point I don't know what else to do.

            Russell VanderMey

            ? 1 Reply Last reply Reply Quote 0
            • ?
              A Former User @Russ
              last edited by

              @russ Thanks for the update!

              1 Reply Last reply Reply Quote 0
              • N
                nick beau
                last edited by

                Any news for this post?

                RussR 1 Reply Last reply Reply Quote 0
                • RussR
                  Russ @nick beau
                  last edited by Russ

                  @nick-beau,

                  At this point if you want to run commands by speaking French, I recommend using Alexa.

                  Google acknowledges their problem, but they don't seem to know how to fix it, so I don't have an ETA on French language Google Assistant support.

                  Russell VanderMey

                  1 Reply Last reply Reply Quote 0
                  • RussR
                    Russ
                    last edited by

                    @Alain-Coderre and @nick-beau, fyi, Google seems to have corrected whatever was wrong because I tried again recently and I didn't have that problem. I was able to submit both French and German for approval. They both got rejected, but I think I corrected the problems they identified, and I resubmitted. I'm crossing my fingers. Hopefully we'll have German and French working soon.

                    Russell VanderMey

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                    • RussR
                      Russ
                      last edited by

                      @Alain-Coderre, @nick-beau, great news! Google finally approved French and German!

                      That clears the way to add Spanish, then Italian too.

                      Russell VanderMey

                      1 Reply Last reply Reply Quote 0
                      • RussR
                        Russ
                        last edited by Russ

                        @buaamm, do you speak Japanese? I'm willing to do it. You're the first to ask about it.

                        Russell VanderMey

                        1 Reply Last reply Reply Quote 0
                        • RussR
                          Russ
                          last edited by

                          @buaamm, so far I've added Japanese support for TRIGGERcmd Smart Home - both Alexa and Google Assistant.

                          Would you mind testing? Please tell me if I got anything wrong.

                          Russell VanderMey

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