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    New SmartThings integration (2023)

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    • Tiago DiasT
      Tiago Dias @Russ
      last edited by

      @Russ I have that issue as well. Are they going to fix it soon? Thx

      RussR 1 Reply Last reply Reply Quote 0
      • RussR
        Russ @Tiago Dias
        last edited by Russ

        @Tiago-Dias, do you have the same problem as @gfh0229? Where you click this SAVE button and you get a 403 error?

        b5bb0ade-51cd-4025-a5f6-550cc490c03a-image.png

        I don't have that problem. When I click SAVE, I see this:
        51f6fc0a-fbaa-48ab-9bba-5b74f0463e17-image.png

        Or, are you getting the "Couldn't add device A network or server error occurred.
        Try again later" error? I'm still waiting to hear back from Samsung about that. I see it's still an issue in their latest version 1.8.06.23.

        Russell VanderMey

        Cristian DindinelliC 1 Reply Last reply Reply Quote 0
        • Cristian DindinelliC
          Cristian Dindinelli @Russ
          last edited by

          @Russ seems like they solved it, the new testing devices problem.

          RussR 1 Reply Last reply Reply Quote 0
          • RussR
            Russ @Cristian Dindinelli
            last edited by Russ

            @Cristian-Dindinelli, great. Thanks for confirming. Samsung emailed me saying they're rolling out a new version of their app that fixes the issue. Apparently that's done now.

            I updated to SmartThings app version 1.8.07.23 and it's working for me now!

            Russell VanderMey

            ? 1 Reply Last reply Reply Quote 1
            • ?
              A Former User @Russ
              last edited by

              @Russ Hi. I have the same ST app version (1.8.07.23) and I'm still getting the same error message!d0030099-18db-4e4e-9206-fa267771ffc1-image.png

              RussR 1 Reply Last reply Reply Quote 0
              • RussR
                Russ @A Former User
                last edited by

                @David-0, thanks for letting me know. I'll test it again soon and let you know what I see.

                Russell VanderMey

                ? 1 Reply Last reply Reply Quote 0
                • MauroM
                  Mauro
                  last edited by

                  I have the same problem, triggercmd app exist, but can't connect.

                  1 Reply Last reply Reply Quote 0
                  • ?
                    A Former User @Russ
                    last edited by

                    @Russ Thank you so much for your help!

                    RussR 1 Reply Last reply Reply Quote 0
                    • RussR
                      Russ @A Former User
                      last edited by

                      @David-0 you're welcome.

                      I just tested it and it worked for me. My version is now 1.8.09.23, but I know I tested it with 1.8.07.23 too.

                      In the forum chat, can you send me screenshots over your smartthings settings in your TRIGGERcmd profile page and in your SmartThings connector?

                      Russell VanderMey

                      ? 1 Reply Last reply Reply Quote 0
                      • ?
                        A Former User @Russ
                        last edited by

                        @Russ Hi Thanks.
                        SmartThings settings:
                        cb6ebc0a-edfe-481b-b290-38c96661a7a8-image.png

                        sorry where do I find information in the "smartthings connector"?

                        RussR 1 Reply Last reply Reply Quote 0
                        • RussR
                          Russ @A Former User
                          last edited by

                          @David-0, that info needs to match your settings on the connector you setup in your Samsung account here:
                          https://smartthings.developer.samsung.com/workspace/projects

                          Russell VanderMey

                          ? 1 Reply Last reply Reply Quote 0
                          • ?
                            A Former User @Russ
                            last edited by

                            @Russ Works now, my apologies, thanks for your help

                            RussR 1 Reply Last reply Reply Quote 0
                            • RussR
                              Russ @A Former User
                              last edited by Russ

                              @David-0 awesome!

                              BTW, I saw you were asking about the Alexa skills here but you don't actually need to activate any of the TRIGGERcmd Alexa skills if you link your SmartThings account with Alexa. The pattern for running commands via Smart Things Alexa skill is similar to the TRIGGERcmd Smart Home Alexa skill: Alexa, turn on calculator. They both use that same pattern because they both create Alexa devices named after voice name of your commands.

                              bca54716-043d-49bb-a7f7-8f1200d86b0d-image.png

                              Russell VanderMey

                              1 Reply Last reply Reply Quote 0
                              • Diego GuerraD
                                Diego Guerra
                                last edited by

                                Hi guys,

                                @Russ I'm having trouble to create the connection, Samsung is reporting this error: Sorry. A temporary server error occurred. Please try again in a few minutes.

                                How can I solve this ?

                                RussR 1 Reply Last reply Reply Quote 0
                                • RussR
                                  Russ @Diego Guerra
                                  last edited by

                                  @Diego-Guerra, can you send me screenshots of your SmartThings values in your profile and the connector you created in your SmartThings account? I want to see that they match. Send them via the Forum chat to keep them private.

                                  Russell VanderMey

                                  1 Reply Last reply Reply Quote 0
                                  • schmuttisS
                                    schmuttis
                                    last edited by

                                    Russ I got up to step 26. Log into TRIGGERcmd (if necessary) and ended up with two TriggerCMDs TwoTriggerCMDs.png
                                    No matter which one I choose when I login I get an error: ErrorAfterLoggingIn.png

                                    Do you have any idea what I'm doing incorrectly?

                                    Thanks for your help.

                                    RussR 1 Reply Last reply Reply Quote 0
                                    • RussR
                                      Russ @schmuttis
                                      last edited by Russ

                                      @schmuttis, please send me your SmartThings settings from your profile page and your SmartThings account. I want to confirm everything matches up. Send them to me via the chat feature too because you don't want make your settings public.

                                      All 4 values need to match up between your TRIGGERcmd profile and your SmartThings Cloud Connector.

                                      Russell VanderMey

                                      schmuttisS 1 Reply Last reply Reply Quote 0
                                      • schmuttisS
                                        schmuttis @Russ
                                        last edited by

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                                        • Irfan Khan 0I
                                          Irfan Khan 0
                                          last edited by Irfan Khan 0

                                          Well I got the app created in SmartThings developer and see it in my app. But I still get no devices. I DO see the devices in my Google Home app and it works via that, and I have GH connected to ST. But the devices don’t come through. I do have voice triggers as well, and set the PC to have a voice trigger as well.

                                          Edit: I deleted and readded TriggerCMD and got an “internal server error” and then it continued to add but said no devices were available

                                          Irfan Khan 0I 1 Reply Last reply Reply Quote 0
                                          • Irfan Khan 0I
                                            Irfan Khan 0 @Irfan Khan 0
                                            last edited by

                                            @Irfan-Khan-0

                                            Edit2: now when I do it again I get “discovery request failed”

                                            RussR 1 Reply Last reply Reply Quote 0
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