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    New SmartThings integration (2023)

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    smartthings
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    • P
      pjthaut-gmail.co
      last edited by

      Re network error. It the SmartThings app version. 1.8.01.22 works. Previous versions available on apkpure fail to go into developer mode because of file permissions that can't be set. I've not tried 1.8.01.44 . Another Android device running the latest version now shows the devices.

      RussR 1 Reply Last reply Reply Quote 0
      • RussR
        Russ @pjthaut-gmail.co
        last edited by Russ

        Thanks you @pjthaut-gmail-co. I have SmartThings version 1.8.05.24 on my Samsung S20 phone and I get the error. I'll try some older versions. If that works for me too, I'll report this to Samsung SmartThings support.

        EDIT: I also found that it works if I use version 1.8.01.22 of the SmartThings app.

        Russell VanderMey

        RussR 1 Reply Last reply Reply Quote 0
        • RussR
          Russ @Russ
          last edited by

          I got a reply from Samsung SmartThings:

          Hi Russell
          Thank you for contacting SmartThings Developer Support.
          We were able to reproduce the issue also in the 1.8.05.24, we will create a report as soon as we have updated I will inform you.

          Russell VanderMey

          Cristian DindinelliC Tiago DiasT 2 Replies Last reply Reply Quote 0
          • Cristian DindinelliC
            Cristian Dindinelli @Russ
            last edited by

            @Russ nice, waiting for news

            1 Reply Last reply Reply Quote 0
            • G
              gfh0229
              last edited by

              Need a little help. I'm setting up SmartThings integration with Triggercmd on a PC, and have proceeded thru step 16 (Display Name & Logo). However when I go to SAVE the project, I get a 403 error. Please let me know how to clear. Thanks.

              <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd"> <HTML><HEAD><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=iso-8859-1"> <TITLE>ERROR: The request could not be satisfied</TITLE> </HEAD><BODY> <H1>403 ERROR</H1> <H2>The request could not be satisfied.</H2> <HR noshade size="1px"> Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. <BR clear="all"> If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation. <BR clear="all"> <HR noshade size="1px"> <PRE> Generated by cloudfront (CloudFront) Request ID: MIY0dFDLnqckr0fXeyfHtZUB7eMuLbfJi7wwnvpB3to6TATFfUFCdA== </PRE> <ADDRESS> </ADDRESS> </BODY></HTML>

              RussR 1 Reply Last reply Reply Quote 0
              • RussR
                Russ @gfh0229
                last edited by Russ

                @gfh0229, I just clicked that Save button and it worked for me. Maybe they fixed it on their end, or maybe there's something in one of your data fields that it's rejecting. 403 is access denied, but their error also suggested, "There might be too much traffic or a configuration error."

                Can you try it again now that you've waited a day?

                Russell VanderMey

                1 Reply Last reply Reply Quote 0
                • Tiago DiasT
                  Tiago Dias @Russ
                  last edited by

                  @Russ I have that issue as well. Are they going to fix it soon? Thx

                  RussR 1 Reply Last reply Reply Quote 0
                  • RussR
                    Russ @Tiago Dias
                    last edited by Russ

                    @Tiago-Dias, do you have the same problem as @gfh0229? Where you click this SAVE button and you get a 403 error?

                    b5bb0ade-51cd-4025-a5f6-550cc490c03a-image.png

                    I don't have that problem. When I click SAVE, I see this:
                    51f6fc0a-fbaa-48ab-9bba-5b74f0463e17-image.png

                    Or, are you getting the "Couldn't add device A network or server error occurred.
                    Try again later" error? I'm still waiting to hear back from Samsung about that. I see it's still an issue in their latest version 1.8.06.23.

                    Russell VanderMey

                    Cristian DindinelliC 1 Reply Last reply Reply Quote 0
                    • Cristian DindinelliC
                      Cristian Dindinelli @Russ
                      last edited by

                      @Russ seems like they solved it, the new testing devices problem.

                      RussR 1 Reply Last reply Reply Quote 0
                      • RussR
                        Russ @Cristian Dindinelli
                        last edited by Russ

                        @Cristian-Dindinelli, great. Thanks for confirming. Samsung emailed me saying they're rolling out a new version of their app that fixes the issue. Apparently that's done now.

                        I updated to SmartThings app version 1.8.07.23 and it's working for me now!

                        Russell VanderMey

                        ? 1 Reply Last reply Reply Quote 1
                        • ?
                          A Former User @Russ
                          last edited by

                          @Russ Hi. I have the same ST app version (1.8.07.23) and I'm still getting the same error message!d0030099-18db-4e4e-9206-fa267771ffc1-image.png

                          RussR 1 Reply Last reply Reply Quote 0
                          • RussR
                            Russ @A Former User
                            last edited by

                            @David-0, thanks for letting me know. I'll test it again soon and let you know what I see.

                            Russell VanderMey

                            ? 1 Reply Last reply Reply Quote 0
                            • MauroM
                              Mauro
                              last edited by

                              I have the same problem, triggercmd app exist, but can't connect.

                              1 Reply Last reply Reply Quote 0
                              • ?
                                A Former User @Russ
                                last edited by

                                @Russ Thank you so much for your help!

                                RussR 1 Reply Last reply Reply Quote 0
                                • RussR
                                  Russ @A Former User
                                  last edited by

                                  @David-0 you're welcome.

                                  I just tested it and it worked for me. My version is now 1.8.09.23, but I know I tested it with 1.8.07.23 too.

                                  In the forum chat, can you send me screenshots over your smartthings settings in your TRIGGERcmd profile page and in your SmartThings connector?

                                  Russell VanderMey

                                  ? 1 Reply Last reply Reply Quote 0
                                  • ?
                                    A Former User @Russ
                                    last edited by

                                    @Russ Hi Thanks.
                                    SmartThings settings:
                                    cb6ebc0a-edfe-481b-b290-38c96661a7a8-image.png

                                    sorry where do I find information in the "smartthings connector"?

                                    RussR 1 Reply Last reply Reply Quote 0
                                    • RussR
                                      Russ @A Former User
                                      last edited by

                                      @David-0, that info needs to match your settings on the connector you setup in your Samsung account here:
                                      https://smartthings.developer.samsung.com/workspace/projects

                                      Russell VanderMey

                                      ? 1 Reply Last reply Reply Quote 0
                                      • ?
                                        A Former User @Russ
                                        last edited by

                                        @Russ Works now, my apologies, thanks for your help

                                        RussR 1 Reply Last reply Reply Quote 0
                                        • RussR
                                          Russ @A Former User
                                          last edited by Russ

                                          @David-0 awesome!

                                          BTW, I saw you were asking about the Alexa skills here but you don't actually need to activate any of the TRIGGERcmd Alexa skills if you link your SmartThings account with Alexa. The pattern for running commands via Smart Things Alexa skill is similar to the TRIGGERcmd Smart Home Alexa skill: Alexa, turn on calculator. They both use that same pattern because they both create Alexa devices named after voice name of your commands.

                                          bca54716-043d-49bb-a7f7-8f1200d86b0d-image.png

                                          Russell VanderMey

                                          1 Reply Last reply Reply Quote 0
                                          • Diego GuerraD
                                            Diego Guerra
                                            last edited by

                                            Hi guys,

                                            @Russ I'm having trouble to create the connection, Samsung is reporting this error: Sorry. A temporary server error occurred. Please try again in a few minutes.

                                            How can I solve this ?

                                            RussR 1 Reply Last reply Reply Quote 0
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