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    Login Token is not working in MacBook Pro (Monterey)

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    • B
      Borbo Letu
      last edited by

      I've tried several times to add the token and click in the button, but the screen always goes back to login, without showing any error. The token is correct and I guarantee that I know how to copy and paste a text in the correct field. I believe it's a bug, is there anything I can do?

      RussR 1 Reply Last reply Reply Quote 0
      • RussR
        Russ @Borbo Letu
        last edited by

        @Borbo-Letu,

        I see you already have a computer in your account called "Leia" and you're not subscribed. You can only have one computer if you're not subscribed, so you'd have to delete that "Leia" computer first.

        If that is the problem, the agent's token prompt should switch to saying "You must subscribe before adding another computer."

        de5b515d-eb55-474c-8386-bdc40daed63f-image.png

        Also fyi, I tested the TRIGGERcmd agent on Mac OS 2.5.1 (Monterey) and it worked for me.

        Russell VanderMey

        B 1 Reply Last reply Reply Quote 1
        • B
          Borbo Letu @Russ
          last edited by

          @Russ Now that I saw that I had problems with my subscription payment. Thanks for the help!

          RussR 1 Reply Last reply Reply Quote 0
          • RussR
            Russ @Borbo Letu
            last edited by Russ

            @Borbo-Letu, you're welcome. If you're still having problems, let me know if I can help.

            Russell VanderMey

            1 Reply Last reply Reply Quote 0
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