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    • S
      Smart Communities
      last edited by Smart Communities

      I got you a couple of screenshots. Hope this helps.

      Agent running
      anydesk00003.png
      @Russ
      Default task still on pc
      anydesk00002.png

      pc name
      anydesk00001.png

      Triggercmd account
      Screenshot 2023-01-28 at 4.26.37 PM.png

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      • S
        Smart Communities @Russ
        last edited by Smart Communities

        This post is deleted!
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        • S
          Smart Communities @Russ
          last edited by

          @Russ any idea where I’m messing up?

          RussR 1 Reply Last reply Reply Quote 0
          • RussR
            Russ @Smart Communities
            last edited by Russ

            @Smart-Communities, I don't think you're doing anything wrong, but I don't know yet what went wrong.

            Can you try two things?

            1. Rename the background command and see if it shows up.

            If it doesn't, try:

            1. Uninstall and reinstall the background agent and see if it shows up.

            Russell VanderMey

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            • S
              Smart Communities @Russ
              last edited by

              @Russ neither of those worked but here's what did.

              I ran "update agent" which stated Background service must be reinstalled once update is complete. Upon reinstalling background service after the update I was able to see the background command.

              My triggercmdagentsetup is on a thumbdrive. Is that bound to a specific version of triggercmd?

              RussR 1 Reply Last reply Reply Quote 0
              • RussR
                Russ @Smart Communities
                last edited by

                @Smart-Communities, that's correct. It doesn't download the latest version when you run the pre-downloaded agent installer on your thumb drive, it will install that specific version when you run it.

                So I'm guessing either the uninstall / re-install fixed it, or maybe there was a bug in the version you had on your thumb drive.

                Anyway I'm glad it's working now. Sorry for the trouble.

                Russell VanderMey

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                • S
                  Smart Communities @Russ
                  last edited by

                  @Russ downloaded newest and same issue. To be clear, the background agent is automatically installed when TriggerCMD is installed. That correct?

                  RussR 1 Reply Last reply Reply Quote 0
                  • RussR
                    Russ @Smart Communities
                    last edited by

                    @Smart-Communities, no that is not correct.

                    You install the background service by right-clicking the TRIGGERcmd tray icon and clicking Background Service - Install Background Service.

                    e4e685b7-6711-4c93-81c2-7fa303d41ee4-image.png

                    Russell VanderMey

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                    • S
                      Smart Communities @Russ
                      last edited by

                      @Russ Apologies Russ. Not sure why I thought that. Maybe because it was a default command when installing. Anyway sorry to waste your time.

                      RussR 1 Reply Last reply Reply Quote 0
                      • RussR
                        Russ @Smart Communities
                        last edited by

                        No problem at all @Smart-Communities. I'm glad you asked.

                        Russell VanderMey

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