Alexa doesn't find the commands

pedromatos_rj

@André-Ricardo-da-Costa rapaz, to com problema pra conseguir fazer ela desligar o pc. Primeiro pq a versão do meu windows 7 home é 32bit, então já foi díficil dar os comandos pelo bloco de notas, mas no fim a alexa conseguiu reconhecer apenas 2 comandos, o padrão de abrir o bloco de notas e também identificou o de desligar, porém quando dou o comando de voz, a Alexa entede, mas não desliga. Sabe o que pode ser?

Russ

@pedromatos_rj said in Alexa doesn't find the commands:

rapaz, to com problema pra conseguir fazer ela desligar o pc. Primeiro pq a versão do meu windows 7 home é 32bit, então já foi díficil dar os comandos pelo bloco de notas, mas no fim a alexa conseguiu reconhecer apenas 2 comandos, o padrão de abrir o bloco de notas e também identificou o de desligar, porém quando dou o comando de voz, a Alexa entede, mas não desliga. Sabe o que pode ser?

Assuming you're using the "TRIGGERcmd Smart Home" skill, please tell me if you see your commands as devices on this page:

https://alexa.amazon.com/spa/index.html#appliances

If they don't show up there even after you click Remove All, then Discover on that page, then I suspect your computer isn't setup as your default computer in your account profile, or maybe you didn't fill in the voice field for the computer.

Guilherme Tassinari

Caras, também estou tendo problemas.
Tenho dois computadores, um Windows e um Macbook. Nenhum dos dois está sincronizando os comandos com a Alexa.

Eu estou usando o TRIGGERcmd Smart Home e ele funcionou nos primeiros minutos, mas parece que os dois computadores pararam de se comunicar com a Alexa e o TriggerCMD Web, pq agora nenhum comando funciona nem é adicionado a Alexa. Dicas?

EDIT 1: Aparentemente um dos comandos no Macbook era para Windows. Imagino que por isso não estava sincronizando, pq quando adicionei um de Macbook este foi sincronizado com a Alexa. Ainda assim, os comandos não estão funcionando na Alexa.

EDIT 2: O Macbook realmente está sincronizando, mas não posso dizer o mesmo do Windows. Não importa o que eu faça, os comandos do Windows não aparecem na Alexa, e nenhum comando funciona em nenhum dos PCs.

EDIT 3: Eu desinstalei o TriggerCMD e removi as pastas dele de AppData/Roaming e AppData/Local. Reinstalei, não funcionou. Atualizei, não funcionou. Instalei o serviço de background, também não funcionou.

EDIT 4: Depois de colocar um nome de voz no Windows ele passou a sincronizar. Mas nenhuma comando funciona ainda.

Hey guys, I've been having some problems.
I have two computers, a Windows and a Macbook. Neither of them is syncing its commands with Alexa.

I'm using TRIGGERcmd Smart Home and it worked during the first minutes, but it seems both computers stopped syncing with Alexa and TriggerCMD, because no command is working and neither is being added to Alexa. Any ideas?

EDIT 1: Apparently one of the Macbook commands was a Windows command. I guess that's why it was not syncing because when I added a new Macbook command it actually synced with Alexa. Still, the commands are not working on Alexa.

EDIT 2: Macbook is actually syncing. But Windows is not. It doesn't matter what I do, Windows commands are not synced to Alexa and neither PC actually receives commands from Alexa.

EDIT 3: I uninstalled TriggerCMD and removed its folders from AppData/Roaming and AppData/Local, then reinstalled, but it didn't work. Updated it and it didn't work. Installed background service and it didn't work.

EDIT 4: After putting a voice name on Windows it actually synced. But no command actually works from Alexa.

Russ

@Guilherme-Tassinari said in Alexa doesn't find the commands:

EDIT 4: After putting a voice name on Windows it actually synced. But no command actually works from Alexa.

That makes sense - for TRIGGERcmd Smart Home to sync commands with a computer's commands, the computer has to have the voice field filled in.
The only exception is your default computer. The first computer you add to your TRIGGERcmd account is automatically set to be your default computer, but you can change it to a different computer. If you do change your default computer, you'll want to manually re-sync your commands using the Remove All button, then the Discover button at https://alexa.amazon.com/spa/index.html#appliances.

There are some other cases when you'd want to Remove All then Discover to get your commands to sync, so if you have trouble, I recommend trying that.

Mau Rios

Hello friend, I installed everything correctly, created the commands, but the Alexa app does not recognize them as devices, what do I do?
I installed only the skill TRIGGERcmd Smart Home.

Russ

@Mau-Rios, that's strange. Don't give up though, I know we can make this work.

You tried "Remove All" then "Discover" right, and you still don't see your commands as devices?

If so, please try disabling and re-enabling the TRIGGERcmd Smart Home skill here:
https://alexa.amazon.com/spa/index.html#skills/dp/B07P1MMFRP

Also, please go into your user profile and make sure your computer is your default computer:

Mau Rios

@Russ said in Alexa doesn't find the commands:

@Mau-Rios, that's strange. Don't give up though, I know we can make this work.

You tried "Remove All" then "Discover" right, and you still don't see your commands as devices?

If so, please try disabling and re-enabling the TRIGGERcmd Smart Home skill here:
https://alexa.amazon.com/spa/index.html#skills/dp/B07P1MMFRP

Also, please go into your user profile and make sure your computer is your default computer:

Friend is there any way for me to communicate with you by email?
I think it would be better for me to send you some prints to help solve my problem.

Russ

@Mau-Rios, I just sent you an email.

Hey Artur

Hello everyone, I had the same problem with the commands created on the pc. For me it worked filling the "Voice" field and the Ground field as foreground. In a few seconds, Echo found the device. I don't know if this is a feature of the software or if it's a bug. If it is a characteristic, I believe it is necessary to specify that these fields must be filled in this way.

Russ

@Hey-Artur, yea for Alexa or Google Assistant to find your commands, you have to fill in the command's Voice field.

Maybe I should change this to say, "Required for Alexa and Google Assistant":

Enzo Melo Franco

Alguem pode me ajudar?
Eu formatei meu pc recentemente é quando voltei a instalar o app, minhas rotinas aviam sumido tive que refazê-las, mas ao refazê-las sumiu do alexa, tentei reconectar com a conta do TRIGGERcmd Smart Home, saindo e entrando da conta que fiz, mas simplesmente não resolve, elas não aparecem ou atualizam

Russ

@Enzo-Melo-Franco, I might know what's wrong.

Your computer needs to have the "Voice Name" field filled in, or it has to be your default computer.

Your first computer is your default computer, but you had to create a new computer in your account. I suspect your new computer isn't set as your default.

Please go into your profile set your default computer.

Enzo Melo Franco

@Russ

está nomeado pelo que sei, eu apaguei o computador antigo e criei um novo porem não resolveu

Enzo Melo Franco

@Enzo-Melo-Franco Lembrando que eu quero apenas que a função da alexa funcione, ela não encontra os comandos

Russ

@Enzo-Melo-Franco, I see your "Voice Name" field is empty. One way to allow Alexa to find your commands is to click Edit and fill that in.

Or better yet, make your computer your default like this:

Click your name in the upper-right corner, and click Profile:
Select your computer in the Default Computer pulldown.
Click Submit

Alexa will not find your commands on a computer unless one of these is true:

The computer is your default
The computer has a "Voice Name"

Your commands also must have a Voice value set in the GUI Editor:

Enzo Melo Franco

@Russ Oh, obrigado eu não havia visto essa opção de perfil, tudo resolvido muito obrigado

Russ

@Enzo-Melo-Franco said in Alexa doesn't find the commands:

Oh, obrigado eu não havia visto essa opção de perfil, tudo resolvido muito obrigado

Awesome. I'm glad it's working.

Eduardo Henrique

@Russ O meu problema é o mesmo do amigo. Já fiz o que vc orientou mais acima mas o app ainda não consegue reconhecer os comandos. O que devo fazer?
Já desinstalei a skill e instalei novamente, renomeei o computador, enfim, já fiz de tudo que foi dito acima.

Russ

@Eduardo-Henrique, one thing I don't see in your screenshots is whether your computer is your default. I see it doesn't have a voice name. You could click that Edit button and give it one. It shouldn't need a voice name if it's your default, but it would create your TRIGGERcmd Smart Home devices if not.

The other thing I don't see in your screenshots is whether your commands have a voice word set. That's also necessary.

Please also confirm you've activated the TRIGGERcmd Smart Home Alexa skill, not the TRIGGERcmd skill. They both can be activated, but the TRIGGERcmd Smart Home skill is what you want.

Eduardo Henrique

@Russ Já dei o nome ao dispositivo, configurei o computador como o principal e renomeei os comandos e ainda sim não foi possível para a alexa encontrar os comandos. A skill ativada é a TRIGGERcmd Smart Home como orientado.
Seguem os prints

PS: Tem alguma relação com o modelo da alexa? A minha é do modelo de 3ª geração.

PS2: Realizo os mesmos procedimentos e a mensagem que me aparece na primeira vez que tento encontrar os dispositivos pela skill é a que se encontra no segundo print do primeiro post, já quando tento encontrar os dispositivos logo após a instalação da skill, o app apenas sinaliza que não foi possível encontrar qualquer dispositivo