Unable to access to the aplication

[gabi92a]

Hello, im currenty stucked in the sign in page. I cant enter and its not showing to me any error.

GIF: https://gyazo.com/e119697d037440eb8ae8d605067ebb65

My regional configuration is Spanish.

Regards and thanks in advance.

[Russ]

@gabi92a, that's a nice way to show me the problem.

Can you copy/paste your debug.log file into this thread? Here's how:

Animated GIF: https://gyazo.com/61a6e5ac0b20c5e8b0822ae90d62cdf7

Type this into the Open field: %userprofile%.triggercmddata\debug.log

Also in the meantime, here are some things to try:

• Reboot
• Turn off Antivirus temporarily
• Try it on a different computer

[gabi92a]

No token exists. Login to request one.
Attempting to log in with token
(token removed)
Token login failed.

Im a software developer, so i know the importance of communicate correctly the bug.

I did the step 1 and 2, but i dont think that this is the problem. Try it on a different computer is not a option, and i have a good one.

I'm using the token of here: https://www.triggercmd.com/user/computer/create

Any ideas?

Regards.

[gabi92a]

Is happening the same here: https://www.triggercmd.com/forum/topic/420/agente-de-windows-en-el-sign-in-no-funciona

[Russ]

@gabi92a, what country are you in?

I wonder if there's some sort of firewall or proxy server between your computer and the TRIGGERcmd servers that's preventing the token login.

It's strange though because I looked at the code and it's a pretty straight forward request:

function tokenLogin(token,callback) {
  // Configure the request
  headers.Authorization = 'Bearer ' + token;
  options.headers = headers;
  options.url = urlprefix + '/api/command/list';
  options.method = 'GET';

  // Start the request
  request(options, function (error, response, body) {
    if (!error && response.statusCode == 200) {
      writeNewTokenToFile(token);
      callback(token);
    } else {
      console.log('Token login failed.');
    }
  })
}

I tried your token and it worked for me - it created a computer in your account. I deleted it afterward.

Also, I removed your token from your post so other people can't create computers in your account, or trigger your commands once you get this working.

[gabi92a]

Im in Spain, Barcelona. I added the application to the firewall rules, but is making the connection in port 80 right?

[gabi92a]

I will try to using a vpn or something like that, and lets see if i have differences with another range of ip

[Russ]

@gabi92a, good luck. Do you know if Spain has some sort of country wide firewall? Like China? I doubt it, but I thought I'd ask.

Also, the agent connects to https://www.triggercmd.com over port 443.

[gabi92a]

Is a bug in the application. I used fiddler for see what is happening in the call, and the application is sending nothing.
I have the ports unlocked, because if not i cant use the https protocol, and my country dont block anything.

I think that is something about the language of the computer, that is making a error in the application. You are losing money because that.

Regards.

[Russ]

@gabi92a, that's a good idea. It could be the Spanish language on the computer. If so I'm sure I can solve that because I should be able to reproduce it by switching my computer to Spanish. Thanks for that idea.

EDIT: I tried it - I installed Spanish language on my Windows 10 box and set my region to Spain. Unfortunately it still works for me.
Are you using Windows 10?

BTW, I appreciate you not giving up. I really want to solve this. Like you said, I'm loosing money.

[Russ]

@gabi92a, would you be willing to try this? This will run the agent without the GUI. I suspect the bug is in the GUI.

1. Install NodeJS
2. Open a cmd prompt
3. Run this: node %userprofile%\AppData\Local\TRIGGERcmdAgent\app-1.0.21\resources\app\src\agent.js --console

[gabi92a]

@russ Token login failed using the console

[Russ]

@gabi92a, thank you for testing. That narrows it down. I created a branch with updated dependencies for you to test (if you're willing). I'm hoping this solves the problem.

• Create a folder on your drive
• Open a cmd window, and cd to that folder.
• Install git if you don't already have it.
• Run this:
  git clone -b spain https://github.com/rvmey/TRIGGERcmd-Agent.git
• cd into the TRIGGERcmd-Agent subfolder.
• Run this:
  npm install
• Run this:
  node src\agent.js --console
• Paste in your token

If that works, then I believe I can produce a new version that will work on spanish Windows computers.

[gabi92a]

@russ said in Unable to access to the aplication:

node src\agent.js --console

Weird error installing: https://gyazo.com/e769546f7621fda85951352a2223a47b

Result failed inserting the token: https://gyazo.com/8dfc9f27f419c3a100a7078a7cb843eb

Regards.

[Russ]

Thanks @gabi92a, that's helpful, but I should have added some debugging output.

I added these lines:

  console.log("Response from server:");
  console.log(response);
  console.log("Error from request:");
  console.log(error);

Please try this updated code with these steps:

• Open a cmd window, and cd to that c:\TRIGGERcmd\TRIGGERcmd-Agent folder.
• Run this:
  git pull
• Run this:
  node src\agent.js --console
• Paste in your token

Also, it looks like you ran node install.js instead of npm install. What does that do?

[gabi92a]

@russ said in Unable to access to the aplication:

node src\agent.js --console

Result: https://gyazo.com/afe127ffd8783f80a4f1e11b09bb4da5

No, i ran the npm install.

Regards.

[gabi92a]

Is an error 400, but im not seeing nothing in fiddler, there is no call????

[Russ]

@gabi92a, I found out why Fiddler wasn't working. For NodeJS apps like the TRIGGERcmd agent, you have to set these environment variables before you run the node src\agent.js --console command:

set https_proxy=http://127.0.0.1:8888
set http_proxy=http://127.0.0.1:8888
set NODE_TLS_REJECT_UNAUTHORIZED=0

That tells the NodeJS app to use Fiddler as a proxy server.
I found that here: https://weblogs.asp.net/dixin/use-fiddler-with-node-js

Can you try that? Maybe that will give us a clue.

Also, you could try running it after setting this variable to get a bunch of debug output:

set NODE_DEBUG=*

One thing you should know - the agent uses a websocket to connect to the server, and that connection doesn't use the https_proxy variable so Fiddler won't pick that up. The request that's giving us this error doesn't use websockets though, so that shouldn't matter for this troubleshooting.