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    Auto-Sync between TriggerCMD & My Alexa Device doesnt work

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    • Furkan CevikF
      Furkan Cevik
      last edited by

      Hey all,

      for some reason, i can't enable the Auto Sync Feature. I did everything like this shown on the video:

      https://www.youtube.com/watch?v=mJGqQXL-yoM

      Sadly, this didnt fix my problem.

      I showcased the problem on this video where i unlinked, linked again and tried out the Auto Sync Feature.

      https://streamable.com/d56sui

      Thanks for helping!

      Furkan

      RussR 1 Reply Last reply Reply Quote 0
      • RussR
        Russ @Furkan Cevik
        last edited by

        @Furkan-Cevik, thank you for the video. That helps. Please try deleting all of your Alexa devices after you unlink and before you relink and rediscover.

        Also, I wonder if one of your commands is breaking the sync, like maybe some character the Alexa api doesn't like. Can you send me your commands.json file? I hope I can use it to reproduce the problem.

        Russell VanderMey

        Furkan CevikF 1 Reply Last reply Reply Quote 0
        • Furkan CevikF
          Furkan Cevik @Russ
          last edited by Furkan Cevik

          @Russ Hey man, thanks for replying. I got kinda busy, so sorry for late response.
          Here is the commands.json. Thanks!

          https://easyupload.io/zp1n3z

          Edit:
          Please try deleting all of your Alexa devices after you unlink and before you relink and rediscover.
          -> Sadly this didnt help.

          RussR 1 Reply Last reply Reply Quote 0
          • RussR
            Russ @Furkan Cevik
            last edited by Russ

            @Furkan-Cevik, I tried your commands.json on my computer and it auto-synchronized just fine. I also tried adding and removing a test command like you did and mine auto-sync'ed within about 5 seconds.

            I'm going to try to dig through the logs to see if I can find an error when you were testing.

            EDIT: I think I found and fixed the problem. I feel dumb. I don't think Alexa Smart Home auto-sync was working for all of Europe, and you're the first person to report it. Please unlink and re-link, and test it again. I think it will work now.

            Russell VanderMey

            RussR 1 Reply Last reply Reply Quote 0
            • RussR
              Russ @Russ
              last edited by

              @Furkan-Cevik , I got your chat. Thanks for confirming it's working now, and thanks for reporting the problem.

              Russell VanderMey

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