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    Installation on Second Mac

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    • RussR
      Russ @abaratz
      last edited by Russ

      @abaratz, no, there's no way that I know of to manually invoke the GUI Editor except via the Tray icon. I'm upgrading my mac to Sonoma 4.4.1 right now. If I can reproduce it I should be able to solve it. In the meantime, you could edit your commands.json file manually to add commands. It's a text json file at this path:

      ~/.TRIGGERcmdData/commands.json
      

      ~ is your home folder.

      If you haven't tried closing and re-opening the TRIGGERcmdAgent, please try that.

      Russell VanderMey

      A 1 Reply Last reply Reply Quote -1
      • A
        abaratz @Russ
        last edited by

        @Russ Thanks.

        Yes, I have tried quitting and restarting the agent.

        I’ll try editing the json for now.

        RussR 1 Reply Last reply Reply Quote 0
        • RussR
          Russ @abaratz
          last edited by Russ

          @abaratz , I don't see the same problem on my mac. Which Mac CPU are you running? I'm running an Intel.

          Screenshot 2024-04-19 at 5.56.40 PM.png

          FYI, I also deleted my agent and re-installed it after upgrading to 4.4.1 and it's still working for me.

          Russell VanderMey

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          • A
            abaratz
            last edited by

            @Russ I’m using a new MacAir with an M3 processor - Apple silicon.

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            • A
              abaratz
              last edited by

              @Russ Also, the OS is 10.4.1, not 4.4.1.

              1 Reply Last reply Reply Quote 0
              • A
                abaratz
                last edited by

                @Russ Oops - That’s 14.4.1 on the OS. Sorry.

                RussR 1 Reply Last reply Reply Quote 0
                • RussR
                  Russ @abaratz
                  last edited by Russ

                  @abaratz, ok, we have the same OS. I meant 14.4.1 when I wrote 4.4.1 above. I hope it's not a CPU issue but I'll do some research and testing with Apple silicon. I'm pretty sure it has worked on Apple silicon though, so I doubt that's it.

                  If you haven't tried uninstalling / re-installing, that's something you could try. Also, what antivirus software do you have, if any.

                  Thank you for your help and patience BTW.

                  EDIT: I just tried it on a Mac with an M1 Applic silicon chip and it worked for me.

                  Russell VanderMey

                  A 1 Reply Last reply Reply Quote 0
                  • A
                    abaratz @Russ
                    last edited by

                    @Russ Yes - I have tried uninstalling and re-installing, but the result was the same. Also, I just shutdown the Mac and restarted it. I watched the menu bar closely during the startup and TC showed up in the menu bar for about two seconds and then went away. Odd. In any case, thanks for trying.

                    Alan.

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                    • A
                      abaratz @abaratz
                      last edited by

                      @Russ And, no antivirus software other than what comes with the OS. Thanks.

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                      • A
                        abaratz @abaratz
                        last edited by

                        @Russ By the way, editing the commands.json file worked. Thanks for suggesting that.

                        RussR 1 Reply Last reply Reply Quote 0
                        • RussR
                          Russ @abaratz
                          last edited by Russ

                          @abaratz, you're welcome. I'm glad that worked as a work-around. Thank you for reporting the problem too.

                          If anyone else experiences this problem, please tell me.

                          Russell VanderMey

                          1 Reply Last reply Reply Quote 0
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