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    Shutdown PC not working

    Windows
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    • sinedrockS
      sinedrock
      last edited by

      All voice commands at alexa work well, but the only one that didn't work was to turn off the pc. When you click on the green action icon on the Trigger, the command works normally. Any solution!?

      RussR 1 Reply Last reply Reply Quote 0
      • RussR
        Russ @sinedrock
        last edited by

        @sinedrock, I think the problem might be that the ground field is set to background, and you haven't installed the background service, or it's not running for some reason. You could also just switch that to foreground - you'll just need to be logged in for it to run.

        You said it doesn't work from Alexa, but does it work from the green Trigger button on the website?

        Are you using the "Shutdown in 1 minute" command from Example commands?

        I assume you're running Windows?

        Russell VanderMey

        sinedrockS 1 Reply Last reply Reply Quote -1
        • sinedrockS
          sinedrock @Russ
          last edited by sinedrock

          @Russ Ho Russ thanks for your reply. And I'm sorry for the lack of information.
          Yes I am running the service in the background, and yes I am on windows.
          Yes it works when I manually click the green button. However when I give the command that I created in the routines of alexa it is not executed!
          I decrease the shutdown time to 15 ok? Wouldn't that be a problem right?

          Anotação 2020-05-29 213938.png

          RussR 1 Reply Last reply Reply Quote 0
          • RussR
            Russ @sinedrock
            last edited by

            @sinedrock, switching that to 15 just makes it shutdown in 15 seconds. That's fine.

            Are you using the Alexa Smart Home skill? If not, I recommend it. It recognizes words better.

            You said it doesn't work in an Alexa routine, but does it work if you tell Alexa to do it outside of a routine? If not, are you saying the exact sentence listed on one of these pages?
            Smart Home Skill
            Original Skill

            If it works from Alexa Smart Home, and it's just the routine that doesn't work, I recommend removing and re-adding it to your command.

            BTW, last I checked, Alexa routines don't work with the original TRIGGERcmd or TRIGGER command skills. Routines do work with the newer TRIGGERcmd Smart Home skill though.

            Russell VanderMey

            sinedrockS 1 Reply Last reply Reply Quote 1
            • sinedrockS
              sinedrock @Russ
              last edited by

              @Russ Really you are right, I created a routine to be able to say the word of my choice to activate the trigger of "SHUTDOWN" for example "Alexa, turn off the pc" but this command does not execute the shutdown. Now when I execute the standard activation command "TURN ON SHUTDOWN, it works perfectly.

              However for all the other routines that I customized the activation, the voice command of my choice works perfectly! Do you know why?

              RussR 1 Reply Last reply Reply Quote 0
              • RussR
                Russ @sinedrock
                last edited by

                @sinedrock, please try this, change the voice word to pc, then you can say Alexa, turn off pc.

                Then change your routine to use that device.

                Russell VanderMey

                sinedrockS 1 Reply Last reply Reply Quote 1
                • sinedrockS
                  sinedrock @Russ
                  last edited by

                  @Russ Friend worked out worked, but I noticed the same problem with the system restart! Any suggestion? I really appreciate the help, I don't know if you are the creator of the tool but I will recommend the tool to many people here in Brazil! Hug!

                  RussR 1 Reply Last reply Reply Quote 0
                  • RussR
                    Russ @sinedrock
                    last edited by

                    @sinedrock, that's awesome.

                    Have you tried changing the voice field for your restart command? You could change it and change it back if you like the existing name of it.

                    Russell VanderMey

                    1 Reply Last reply Reply Quote 1
                    • will williamW
                      will william
                      last edited by

                      Trigger : desliga pc
                      Command : shutdown /s /t 2
                      Off Command
                      Ground : foreground
                      Voice : desligar pc
                      Voice Reply
                      Allow Parameters : false

                      1 Reply Last reply Reply Quote 0
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