I was facing the same problem, but solved while writing this:

If I use the old skill and say "ask trigger CMD to run terço" it works perfect, also works from pressing "trigger" in the website.
If I use the new skill and say "turn on terço" it doesn't.

What have I tried:

Disabling and enabling the skills. Deleting and adding the command again. Removing and discovering the comands again in Alexa. Removing and re-installing the triggercmdagent. Changing voice command.

Useful info:

Only happens to that command, all the other works fine. This command is a bash script that open a few chrome pages depending on week day. I'm using Linux (PopOS 20.04). I'm using it in portuguese.

Then I decide to try changing the Trigger name. I used "batata" (potato in portuguese) and it worked, then I tried "Terço" again and it didn't, then I tried "Terco", it worked. Apparently it is a problem with "ç" in the trigger name (in the voice command is working well). Since english don't have that, it's understandable. It's not a big thing or really a problem, just wanted to inform so if anyone is having the same problem, try that.

@juanmik, it depends on the program. Some programs have their own volume but most don't.

@straximus, which Google Assistant action are you using? The Smart Home version or the original version?

@Russ I did try that before, when it wasn't working. I even deleted and recreated the routine multiple times trying to get it to work, but it just wouldn't. Not sure what fixed it but I'm glad it works now.

Amazing job, thank you again.

@Drache22, if you're using the Smart Home version of the TRIGGERcmd Alexa skill, your commands are like Smart Home switches that you're turning on or off.

If you enable parameters, make your voice word PC, and put your shutdown command in the "Off Command" field, then you can say, "Alexa, desligar PC."

318795e5-e604-45fb-8dec-eb9c2fdf83f7-image.png

If you use the non-Smart Home skill, you could keep your voice field as "desligar pc" and say: "Alexa, pergunte Execute Comando executar desligar pc."

@Keylor-García, please make sure you're copying the whole token and no extra characters.

I wonder if there's a firewall blocking the agent from reaching the www.triggercmd.com servers. Are you using a software firewall built into your Antivirus software by chance?

Thanks @gfmendes. I don't know why certain words would work better. The TRIGGERcmd Smart Home Alexa skill simulates a light switch for each command, so I thought ligar and desligar would work best. Google Translate tells me those are the translations for "turn on" and "turn off" which is how I tend say it in English. I can also say, "calculator off".

This page gives some background too if you're interested:
https://www.amazon.com.br/gp/help/customer/display.html/ref=hp_bc_nav?ie=UTF8&nodeId=201749260

@EmilianoCamara, please open Startup Apps and tell me if it's listed there.

07a98103-bc73-428a-b28f-cacd75cfd8aa-image.png

Please also check whether the the TRIGGERcmd Agent icon is in this folder:

C:\ProgramData\Microsoft\Windows\Start Menu\Programs\StartUp

If it's not there, you could copy it there.

@Victor-Medeiros, what have you tried? Which skill are you using? Did you try unlinking and re-linking?

@Raphael-Cazelatto, what if you open a cmd prompt first, then run that triggercmdagent.bat script?

Can you send me a screenshot of that?

I'm sorry nothing is working for you.

Here how it looks on my TV
WhatsApp Image 2020-10-05 at 20.07.18.jpeg

@Raphael-Cazelatto, this installation method was meant for 32bit Windows, but it would work fine on 64bit Windows, and it would allow you to install it to any folder. It also wouldn't show a tray icon.

https://www.triggercmd.com/forum/topic/99/no-gui-triggercmd-agent-that-works-on-32bit-windows

I'm curious about your use-case. Why do you want to hide the tray icon and install in a different folder?

Thanks @Byron-Trantham.

@Terry-Ap, I don't understand yet. You can add as many commands as you want. Are you trying to find the actual command to silence (aka mute) your computer? I don't know what "block" would be.

Also, what operating system are you running?

@Csaba-Ferenc-László, yes, I will try. Next time the error happens, please post the time and day here. That would help me find the problem in the logs.

Also please try this - instead of using "Reconnect account" use "Unlink account", then re-link.

I found an error in the Google logs that might be giving me a clue, but I need more time to research and test it.

BTW, it's ok to have a different email addresses for your Google Home and TRIGGERcmd accounts.

EDIT: I think I found the root cause and fixed it today, 9/12/2020 at about 12:30pm EST. You might have to re-link one more time, but after that it should stay linked.

Thank you for reporting the problem. After adding logging for this problem I see it was also affecting Alexa users.

@igurman, I answered here.

@Russ NOOOOOOOOO!! jajajajja okey thanks, found the file!! thx dude 🙂