@web-desk, what OS are you running on the two servers? I just tested on one of my Win2012 R2 servers with recent updates and had a problem - it just didn't install the service. Can you please try this?
Close the TRIGGERcmd tray icon Right-click the TRIGGERcmd Agent icon and click "Run as administrator". Right-click TRIGGERcmd tray icon, click Background Service - Install Background Service Run Services.msc and see if you have a TRIGGERcmdAgent service