@Russ Hi Russ, ol' buddy, ol' pal...
Well, as before, I got part of way through. I read the above, decided to not disable voice match and therefore go the route to add her. I was successful in creating her new account, used the email feature to her and accepted it in her account, and server does show up under her new triggercmd account (used google login method since I already have that account 'linked' to all the HOME devices. But when I looked at the voice command page, I saw nothing. When she tried to turn off a light, she got "Looks like TC is not available right now", so I must have missed a step.
And to make matters worse, when I tried to turn off the same light, I got "Sorry, I couldn't reach TC Smarthome right now". It was at 8:15PM, EST.
EDIT: Just tried to update Agent, then remove and reinstall background service. I then went to HOME and reconnected the account. In the past, this made it work for me. Right now, it is not working ("Sorry, I couldnt reach..."). And I did reboot the server after starting up the background service.
EDIT2 If I go to triggercmd.com I can execute triggers...
So, did I miss a step or is it that same problem as I had before?
Thanks.
Frank