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    It doesn't work on my Windows 11

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    • Gabriel MartinsG
      Gabriel Martins
      last edited by

      Can anybody help me? I recently installed the program on my ThinkCentre with Windows 11 and the program does not open, displaying an error message. So I can't execute my voice commands.

      RussR 1 Reply Last reply Reply Quote 0
      • RussR
        Russ @Gabriel Martins
        last edited by

        @Gabriel-Martins , please try uninstalling and reinstalling the agent. Also, if you get the error again please send a screenshot of the error. If you have Avast antivirus, please disable it during the install.

        Russell VanderMey

        Gabriel MartinsG 1 Reply Last reply Reply Quote 0
        • Gabriel MartinsG
          Gabriel Martins @Russ
          last edited by

          @Russ I followed the step by step instructions you gave me. I still can't install it, it shows the following error message:
          f5a9b2fd-70e3-434e-9a0e-5b3a0fdc3c56-image.png

          RussR 1 Reply Last reply Reply Quote 0
          • RussR
            Russ @Gabriel Martins
            last edited by

            @Gabriel-Martins, can you click Open Setup Log and send me the contents? I'm hoping that will give me a clue. I just downloaded the latest version and tested it myself and it installed ok for me.

            Russell VanderMey

            Gabriel MartinsG 1 Reply Last reply Reply Quote 0
            • Gabriel MartinsG
              Gabriel Martins @Russ
              last edited by

              Hi @Russ ! Sorry for the delay in responding to you. I clicked on Setup Log, and nothing happened. After the first error, the program is uninstalled from the PC. I've tried everything, and the same error continues.

              RussR 1 Reply Last reply Reply Quote 0
              • RussR
                Russ @Gabriel Martins
                last edited by

                @Gabriel-Martins you could try the new version I just released, but I don't have confidence it will solve that error.

                Do you have admin access on your Windows PC? What Antivirus do you use?

                Russell VanderMey

                1 Reply Last reply Reply Quote 0
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