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    It's not showing up on Alexa devices.

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    • João Vitor ZanottoJ
      João Vitor Zanotto
      last edited by

      I did all the steps but it still didn't appear on the devices, I made another account to try and it didn't work either. Could it be something on my computer? I'm using the Smart Home skill and it still doesn't appear.

      RussR 1 Reply Last reply Reply Quote 0
      • RussR
        Russ @João Vitor Zanotto
        last edited by

        @joão-vitor-zanotto, do you see voice commands listed on the Smart Home Voice Commands page? If not, something is wrong. It could be that your computer either isn't set as your default in your profile, or it doesn't have a voice field set. I recommend setting it as your default (which is the default setting) if you only have one.

        If you do see voice commands on that page, you could use the Alexa Web link on that page, then delete and rescan for devices.

        If that doesn't work, please unlink/relink and make sure when you link, you're linking with the correct account (you said you have two).

        Russell VanderMey

        João Vitor ZanottoJ 1 Reply Last reply Reply Quote 0
        • João Vitor ZanottoJ
          João Vitor Zanotto @Russ
          last edited by

          @russ The problem was the hostname (firstname-lastname), changing it to just my lastname and it worked.

          RussR 1 Reply Last reply Reply Quote 0
          • RussR
            Russ @João Vitor Zanotto
            last edited by

            @joão-vitor-zanotto, thanks. I'll test that myself. I don't know why that would break it, but I'm glad it's working.

            Russell VanderMey

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