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    I clicked the SignIn button, but there is no response.

    Scheduled Pinned Locked Moved General Discussion
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    • HeeHangH Offline
      HeeHang
      last edited by

      I signed up today.
      And I downloaded "TRIGGERcmdAgentSetup.exe" and installed it.
      My OS is Windows 11 Pro.
      After entering my token value and ComputerName, I clicked the SignIn button,
      but there is no response.
      When I run ping in the console, I get the following output:


      Pinging www.triggercmd.com [52.206.229.140] with 32 bytes of data:
      Request timed out.
      Request timed out.
      Request timed out.
      Request timed out.

      Ping statistics for 52.206.229.140:
      Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

      RussR 1 Reply Last reply Reply Quote 0
      • RussR Offline
        Russ @HeeHang
        last edited by Russ

        @HeeHang-Seo, thank you for reporting it.

        I just test it on a Win10 and a Win11 PC and it worked for me on both.

        Can you try it without entering a computer name? That should work, but I'm curious because that's a relatively new feature.

        I wonder if you have a firewall built into your antivirus software that could be blocking it's outbound traffic.

        FYI, it's normal that the ping doesn't respond. The server-side firewall is configured not to respond to ICMP traffic.

        Russell VanderMey

        HeeHangH 1 Reply Last reply Reply Quote 0
        • HeeHangH Offline
          HeeHang @Russ
          last edited by

          @Russ
          Sign in was successful without entering a computer name.
          thank you

          RussR 1 Reply Last reply Reply Quote 0
          • RussR Offline
            Russ @HeeHang
            last edited by

            @HeeHang, good. Can I ask what computer name you gave it when it failed? I wonder if there was a special character in it or something that I didn't test for.

            Russell VanderMey

            1 Reply Last reply Reply Quote 0

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