My account doesn't show I'm subscribed

[[[global:former-user]]]

I'm excited to begin using this tool in workflows. It's saving me much time and energy by giving me the power to do things I don't have the programming knowledge to do on my own.

My login email is different than my PayPal address, but I don't see a way to link the two. Is there something I need to do on my end to get it connected?

Thanks!

[Russ]

@mvk , good question. All you have to do is click the Paypal link on the Instructions page. When you click that, it links your Paypal account with your TRIGGERcmd account for the subscription. It works because you have to be logged in to access the Instructions page, and your account's ID gets sent to Paypal.

I'm glad you're finding TRIGGERcmd to be useful. Thanks for the question and the feedback.

I'll add your question to the FAQ.

[[[global:former-user]]]

Thank you! I don't think I was clear. I've done this and received my PayPal receipt, but my account still shows that I'm not subscribed and directs me back to the PayPal link.

[Russ]

@mvk , you're all set now. Sorry about that.

[[[global:former-user]]]

Thanks for taking care of this so quickly!

[Russ]

@mvk , no problem. I found the problem and fixed it for future users.

[Cristiano Hoshikawa]

Hello, I use TriggerCMD with my Google Account e-mail but paid with my different e-mail for PayPal. I read in the instructions that is not a problem but I can't see that my account upgraded.

[Russ]

@Cristiano-Hoshikawa, I'm looking into it now. I don't think it's related to the triggercmd account and paypal account email addresses being different.

[Cristiano Hoshikawa]

@Russ thanks for your reply. I moved to the same e-mail PayPal and deleted the token file and start again, but not worked. And I canceled the recurrence in the PayPal. I think that's the problem, no?

[Russ]

@Cristiano-Hoshikawa, I sent a refund for your subscription. Please try again after you make sure you can trigger commands on your computer.