Billing issue

[Benjamin Killackey]

Hey!

I believe I cancelled my subscription through PayPal many months ago, however I was today charged a renewal. Would it be possible to receive a refund? No worries if not!

Many thanks for the great service

[Russ]

@benjamin-killackey, I'm sorry but I checked Paypal and it only shows your cancellation today - nothing from months ago.

[Benjamin Killackey]

@russ Ah! No worries then. Are you able to still complete a refund as I don't intend on using the service anymore?

Many thanks