Suddelny agent wont connect

fennectech

oken saved for next time.
Tokenfile: /home/fennectech/.TRIGGERcmdData/token.tkn
ComputerIDfile: /home/fennectech/.TRIGGERcmdData/computerid.cfg
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Initiated command removals
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Added volume

    Socket is trying to reconnect to https://www.triggercmd.com...

-|>- (attempt #1)

    Socket is trying to reconnect to https://www.triggercmd.com...

-|>- (attempt #2)

Russ

@fennectech, is it still happening or was it a temporary problem? I just tested it on my computer and it's working for me.

If it's still happening, please confirm that computer has Internet access.

fennectech

Computer DEFINITLY has network access and its able to connect and stuff for the initial setup. And I’m able to use the internet from the machine. And the issue is still happening.

Russ

@fennectech, can you run this command to verify you're not using a proxy server?

env | grep -i proxy

It seems normal API calls are working but the websocket won't connect. I've seen that when I've tried to use a proxy server.

Do you have a special firewall that decrypts and re-encrypts your traffic by chance?

EDIT: We figured it out - @fennectech's Linux box had Node JS version 15 installed and apparently that doesn't work. We downgraded to version 14 and it worked fine.

fennectech

After doinga bit of testing i can confirm it breaks between nodejs-15.0.1-1 and nodejs-15.3.0-1 Ill keep looking and see if I can get a hold of any other versions of node so I can tell you the last version it worked on Narrowing dow the search for what broke it

Russ

Thanks @fennectech. Good info.